Terms of Service

Operated by Heron Networks LLC ("we", "us").

Terms version 2026-10-11. When this version changes we ask you to agree again before your next post.

The service

The marketplace lets one customer post a bounty describing a DIY problem (a CAD/STEP/STL file, a slicer profile, a CNC toolpath, a jig, a wiring harness drawing) and another customer fulfil it for direct payment. Solved files may then be listed in a catalogue for anyone to purchase. See /pricing for the fee structure.

Payments

Bounty payments are processed by Stripe directly between poster and solver; the platform is not a party to that payment and takes no fee. Catalogue purchases are processed by Stripe with a published creator share and platform share.

Getting paid as a maker

A pledge puts a payment method on file; nothing is charged until the poster accepts a solution. When they do, each pledge is charged on the maker's own Stripe account. A maker cannot be paid until their Stripe payout setup is complete (Get paid on your account page) — set it up before you start building. If it is not complete, the poster's accept is refused and no card is charged.

Refunds and disputes on a bounty

Because a bounty is charged on the maker's own Stripe account, a refunded or disputed bounty is debited from the maker's Stripe balance, and Stripe keeps its processing fee (and charges its dispute fee on a card dispute) — the amounts are on /pricing. A charged bounty can be refunded only by the maker, or by us after review of a dispute — never by the poster alone. A poster may file a dispute for 14 days after accepting a solution; it is reviewed by a person. A buyer may dispute a catalogue purchase within the same window.

Content and licensing

Creators choose a licence (Personal / Commercial / Attribution required) for each solution they list. Buyers must respect that licence. Report infringing content through the takedown process and unsafe content through /report.

Objectionable content and zero tolerance

There is no place on MakeBounty for objectionable content. We have zero tolerance for it. That means anything hateful or abusive toward a person or group, harassment or threats, sexual content, any sexual content involving minors, instructions or files for making weapons or explosives, illegal items, scams, and designs you do not have the right to share. A bounty, a solution, a title, a description, a photo or a profile can all be removed.

We run an automatic check on the text you post and refuse text with clearly objectionable language. It is only a first check, so nothing in it makes content acceptable just because it passed.

Reporting, blocking and removal

Every bounty and solution has a Report button on the website and in the app. Pick a reason and send it. A person reviews every report, and content that breaks these Terms is removed within 24 hours. When several different accounts report the same item, it is hidden from public view straight away until a person has reviewed it.

In the app you can also block a user from the same screen. A blocked user's bounties, solutions and pledges stop appearing for you at once, and you can see and undo your blocks in the Account tab. We remove the content and close the account of a user who posts objectionable content, with or without warning.

To tell us about something outside the Report button, write to support@makebounty.com. Copyright claims go through the takedown process.

Account deletion

You can delete your account and associated data at any time from your account settings, or by calling DELETE /api/auth/me with a typed confirmation. Deletion is refused only while you have an unresolved funded bounty (so a payment in progress cannot be orphaned).

Contact

Heron Networks LLC — support@makebounty.com.